Privacy policy
Privacy Policy
Last updated: 8 January 2026
This Privacy Policy explains how Precious Store (“we”, “us”, or “our”) collects, uses, stores, and shares personal information when you visit our website, make a purchase, contact us, or otherwise use our services (collectively, the “Services”).
By using our Services, you acknowledge the practices described in this Privacy Policy.
Information We Collect
The information we collect depends on how you interact with our website and Services.
Information You Provide to Us
When you place an order, create an account, contact customer support, submit a review, or otherwise interact with our Services, you may provide information such as your name, email address, phone number, billing address, shipping address, account details, order information, and any information you choose to include in communications with us.
Payment information is processed through our payment service providers. We do not directly store complete payment card details.
Information Collected Automatically
When you visit or use our website, certain information may be collected automatically through cookies, pixels, analytics tools, and similar technologies.
This may include information about your device, browser, network connection, IP address, pages viewed, products viewed, items added to cart, checkout activity, referring pages, and interactions with our website.
Information From Service Providers
We may receive information from companies that help us operate our store and provide our Services, including Shopify, payment processors, shipping and fulfillment providers, analytics services, advertising platforms, and customer support providers.
How We Use Personal Information
We may use personal information to operate and improve Precious Store, including to process and fulfill orders, confirm payments, arrange shipping, provide order and tracking updates, manage returns or exchanges, provide customer support, detect suspicious or fraudulent activity, maintain account functionality, improve the website and customer experience, understand how customers interact with our Services, and communicate relevant product, service, or promotional information.
We may also use information to maintain the security and proper operation of our Services.
Orders and Fulfillment
Information such as your name, shipping address, email address, phone number, and order details may be shared with trusted fulfillment and shipping providers when necessary to prepare, ship, track, and deliver your order.
A valid phone number may be required for successful delivery or carrier communication.
Payments
Payments are processed by third-party payment providers made available through our checkout.
These providers may collect and process payment information necessary to complete your transaction. Their handling of payment information is subject to their own privacy and security practices.
Cookies and Tracking Technologies
Precious Store uses cookies and similar technologies to operate the website, remember preferences, understand website activity, improve performance, provide analytics, and support advertising and marketing activities.
Some cookies are necessary for essential store functionality, including cart, checkout, account, and security features.
Other technologies may help us understand customer behaviour and improve the relevance of advertising.
You may be able to control certain cookie settings through your browser or available website privacy controls. Disabling some cookies may affect website functionality.
Marketing and Advertising
We may use information about interactions with our website to provide relevant advertising and promotional communications.
Marketing communications may include email or other available communication channels.
You may unsubscribe from promotional emails using the unsubscribe option included in those messages. You may still receive transactional communications relating to orders, payments, shipping, account activity, or customer support.
How We Share Information
We may share personal information with trusted service providers when reasonably necessary to operate our business and provide the Services.
These providers may include Shopify, payment processors, fulfillment and shipping providers, analytics providers, advertising and marketing services, cloud or technology providers, and customer support services.
We may also disclose information when necessary to protect Precious Store, our customers, our Services, or other users from fraud, abuse, security threats, or other harmful activity.
We do not permit service providers to use information supplied by us for purposes unrelated to the services they provide to Precious Store unless otherwise disclosed to you.
Shopify
Our online store is powered by Shopify.
Shopify processes certain personal information to provide ecommerce functionality, including website hosting, checkout, order management, and related services.
Shopify may process information according to its own privacy practices.
Third-Party Websites and Services
Our website may contain links to websites, applications, payment providers, social platforms, or other services operated by third parties.
Once you leave Precious Store or interact directly with a third-party service, their own privacy practices may apply.
We are not responsible for the privacy, security, accuracy, or content of third-party websites or services.
Customer Reviews and User-Generated Content
Customers may have the option to submit product reviews or other content.
Content submitted to public areas of the website may be visible to other visitors.
Please avoid including sensitive or confidential personal information in publicly visible reviews or comments.
Data Security
We use reasonable administrative, technical, and organizational measures intended to protect personal information.
However, no online system, transmission method, or storage system can be guaranteed to be completely secure.
Customers are responsible for protecting their account credentials and should contact us if they believe their account or personal information may have been compromised.
Data Retention
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including providing our Services, maintaining business records, resolving disputes, preventing fraud, and managing customer relationships.
Retention periods may vary depending on the type of information and how it is used.
Your Privacy Choices
You may contact us to request access to, correction of, or deletion of personal information we maintain about you where such options are available.
You may also ask questions about how your information is used or request changes to your communication preferences.
We may need to verify your identity before completing certain requests.
Children’s Privacy
Our Services are not intended for children.
We do not knowingly seek to collect personal information from children through Precious Store.
If you believe personal information relating to a child has been provided to us unintentionally, please contact us so we can review the matter.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes to our Services, technology, business practices, or privacy practices.
When updates are made, the revised version will be published on this page with an updated “Last updated” date.
Contact Us
If you have questions about this Privacy Policy, your personal information, or privacy practices at Precious Store, please contact us at: